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You might have been signed in with a different Apple ID when you originally subscribed. Sign in with that Apple ID and check to see if your subscriptions are billed to that account. If you can't remember the password to that Apple ID, we can help. Family members' subscriptions can only be managed from their account.

You can view and change your iCloud storage plan on an Apple device. You might have subscribed directly with the provider and not through Apple.

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Learn how to get help with subscriptions not billed through Apple. If you had a problem with an in-app subscription but don't want to cancel, you can report a problem with the charge online. Log in to reportaproblem. You can report a problem on recent third-party subscriptions. If you still can't view your subscription and you signed up inside an app or iTunes and not through a third-party provider , contact Apple Support.

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Ask other users about this article. If you're not currently logged in with the same Apple ID that you use with the subscription that you want to manage, if you're using a different device, or if you don't see your subscription , follow the directions below. Change or cancel subscriptions billed through Apple.

1. How to Manage & Cancel iTunes Subscriptions & App Payments on iPhone.
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Get help with subscriptions not billed through Apple. Get help with iCloud Storage plans. Get help with unfamiliar iTunes Store charges.

Canceling subscriptions is slightly different in Israel , South Africa , and Turkey. Learn about special circumstances for these countries and regions. Some subscriptions might offer a discounted or free trial. Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement.

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View, change, or cancel your subscriptions Learn how to view active, expiring, and recently ended subscriptions, and cancel subscriptions and memberships. Thank you for contacting us. We will do our best to reply as soon as possible.

For IOS, you can follow this procedure: Was this article helpful? Other related articles are available to help you. Related articles How can I view, change, or cancel your happn Premium subscription?